In her role as a Messenger cum Cleaner, Basanti is responsible for managing document-related tasks such as photocopying, scanning, and proper filing, while also ensuring the timely delivery of official documents within and outside the office. She plays a key role in maintaining cleanliness and hygiene in the workplace, contributing to a safe and productive environment. Additionally, she provides administrative and logistical support, including assisting in the organization of trainings and workshops.